Support Your IT Team
When your in-house IT Team needs an extra pair of hands – whether it be to cover illness, holiday, remote sites or to provide out of office support. We can help…just call!
If you already have your in-house IT Support team, you may find that there are certain situations when you require “an extra pair of hands”. We like to call these the “What If” scenarios and we have listed some of these for you:
Typical “What Ifs” when you may need Thai PC Support
- Backup Support: To cover illness, holiday or any other unplanned absences.
- Force Majeure: Provision of IT Support when your internal team are unable to function due to circumstances beyond their control (bad weather, flooding, theft etc.).
- Relocation: You may need additional support to man the helpdesk – especially if your internal team are at the new site getting it ready for the move.
- Remote Sites: You have multiple sites throughout the Bangkok – Your internal IT Support team are based at the Head Office in Bangkok.
- Out of hours IT Support: You may require Remote and Helpdesk Support outside normal working hours especially if you have clients in other countries or employees that operate in different time frames.
To support your existing IT Team we can offer:
- 24/7 Outsourced helpdesk
- 24/7 Systems Monitoring & Patch Management
- IT Business Continuity Planning
- Staff Cover
- IT Relocation Services
- IT Consultancy Services (Solutions Architects)
- Hardware & Software Procurement